Joybox Support
We read every message. Email contact@joybox.studio and include the email on your account and, if it is about a song, the song link.
Your songs and account
Sign in with the same email you used to buy, and every song made with that email appears in your library, on the website and in the Joybox iPhone app.
Changing a song
Want a different line, style, or how a name is sung? Email us the song link and what you would like changed, and we will take it from there.
Memberships bought in the iPhone app
Apple bills these. To change or cancel, open Settings on your iPhone, tap your name, then Subscriptions. Apple handles refund requests for App Store purchases at reportaproblem.apple.com.
Memberships bought on joybox.studio
Manage or cancel from Settings in your Joybox dashboard, or email us and we will do it for you.
Deleting your account
In the iPhone app, go to More, then Settings, then Delete account. On the web, email us from the address on your account. Deleting removes your songs, cards, people, and uploaded media.