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joybox Refund Policy

Last updated: October 21, 2026

All Sales Are Final

joybox provides personalized digital goods. Because each order is custom-created from your submitted details, all sales are final. No refunds, cancellations, or revisions are available once an order is placed, except where required by applicable law or as described in the Joybox for iPhone section below.

Joybox for iPhone

Memberships bought in the Joybox iPhone app are billed by Apple, not by joybox. The all-sales-final terms above do not limit your right to cancel an App Store subscription or to ask Apple for a refund.

  • To cancel: open Settings on your iPhone, tap your name, then tap Subscriptions. Cancelling stops future renewals, and you keep access until the end of the period you already paid for.
  • To ask for a refund: go to https://reportaproblem.apple.com. Apple decides refund requests for App Store purchases.
  • We cannot cancel an App Store subscription or issue a refund for one. Email contact@joybox.studio if you need help.

Contact

If you have a billing question or believe there was a system error with your order, email contact@joybox.studio and include your order email and a short description of the issue.

Consumer Rights

Nothing in this policy limits any non-waivable rights you may have under applicable law.

Related legal pages: